Your privacy is our priority. This document clearly explains how free kredit collects, uses, stores and protects your personal information. We believe every member has the right to know what happens with their data — no hidden surprises.
We do not merely comply with the law — we genuinely care about the security of the personal information of every member who trusts our platform.
All data transmitted between your device and free kredit servers is protected by 256-bit SSL encryption, the same security standard used by leading banking institutions.
Free kredit has never and will never sell, rent, or lend your personal data to third parties for marketing purposes without your explicit consent.
You have the right to access, correct, download, or request deletion of your personal data at any time through your account settings or by contacting our support team.
Your data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and regular backups to ensure data continuity and security.
In the event of any security incident involving your data, free kredit will notify you within the stipulated timeframe and take immediate action to contain the situation.
The free kredit Privacy Policy is drafted in accordance with the Malaysia Personal Data Protection Act (PDPA) and relevant international data protection standards to safeguard your rights.
Important Note: By using the free kredit platform, you agree to the collection and use of information as described in this Privacy Policy. Please read it carefully before proceeding with registration.
Free kredit takes our responsibility for the privacy of every individual using our platform seriously. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of your personal information when you visit or use the free kredit website, mobile app, and services.
This document applies to all users of the free kredit platform, including visitors browsing the website without registering, prospective members in the registration process, and registered members actively using our services. It also covers all your interactions with our platform across various devices — whether a laptop, smartphone, or tablet.
We encourage you to read this Privacy Policy carefully. Should you have any questions, our support team is available to assist you via 24-hour live chat. We also recommend you read Terms and Conditions us together with this document for a more comprehensive understanding.
Free kredit collects personal information from you through various means as you interact with our platform. Below is a detailed breakdown of the categories of information we collect:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, identification card number, date of birth, gender | KYC verification, legal compliance |
| Contact Data | Email address, phone number, residential address | Account communications, important notifications |
| Financial Data | Bank account details, account holder name, transaction records | Processing deposits and withdrawals |
| Technical Data | IP address, browser type, operating system, device ID | Security, fraud detection |
| Usage Data | Game records, betting history, active hours, game preferences | Service improvement, responsible gaming |
| Communication Data | Support conversation records, feedback, complaints | Customer service quality improvement |
Data Minimisation Principle: free kredit only collects information that is genuinely necessary to provide our services, comply with the law, and protect platform security. We do not collect excessive or irrelevant data beyond the stated purposes.
In addition to information you provide directly, we also collect data automatically when you use our platform, such as server logs, cookie data, device information and usage patterns. This data is collected for technical and security purposes and is not linked to your personal identity unless required for a security investigation.
The personal data we collect is used solely for legitimate, pre-stated purposes. free kredit will not use your data for any other purpose without obtaining your consent first. The following are the primary purposes for which your data is used:
Marketing Preferences: You can opt out of marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team. Unsubscribing from marketing emails will not affect important account-related communications.
Free kredit does not sell your personal data. However, there are certain situations where we need to share your information with trusted parties to enable us to deliver better services. All data sharing is conducted under strict controls and only when strictly necessary.
Parties that may receive limited access to your data include:
We Will Never: Selling your data to advertisers, sharing your financial information without a valid transaction need, or granting access to parties that have no legitimate business need and no active data protection agreement with us.
Like most online platforms, free kredit uses cookies and similar tracking technologies to enhance the user experience, maintain login session security and understand how members interact with our platform.
There are four types of cookies we use:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality and your login experience. For more information on managing cookies in your browser, please refer to your browser's help documentation.
Protecting your personal data is not merely a legal obligation for us — it is a moral responsibility we take seriously. free kredit continuously invests in the latest security infrastructure and practices to ensure your data remains safe at all times.
The technical security measures we implement include:
Your Role: While we do everything possible to protect your data on the platform's end, the security of your account also depends on your own actions. Use a strong password, enable 2FA and never share your login credentials with anyone.
As a free kredit member, you have certain rights regarding your personal data that we fully respect. These rights can be exercised at any time by contacting our data protection team:
Request a copy of all personal data we hold about you in a readable format.
Request correction of any inaccurate or incomplete information in our records.
Request deletion of your personal data, subject to applicable legal retention requirements.
Request that we restrict how we process your data in certain circumstances permitted by law.
Receive your data in a structured, machine-readable format for transfer to another platform.
Object to the processing of your data for direct marketing purposes or under certain other circumstances.
To exercise any of the above rights, contact our data protection team via live chat or official email. We will process your request within 30 working days. In more complex situations, we may require additional time and will notify you accordingly.
Free kredit retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by law. Retention periods vary by data type:
Upon expiry of the applicable retention period, your data will be securely deleted or anonymised in a manner that prevents re-identification.
The free kredit platform may contain links or references to third-party websites, including game providers and service partners. It is important to understand that this Privacy Policy applies solely to the free kredit platform.
We are not responsible for the privacy practices of those third-party websites. When you leave our platform, we recommend reading the privacy policy of the relevant website before sharing any personal information. Each website has its own privacy policy, which may differ from our practices.
Reminder: free kredit does not control the content or privacy practices of third-party websites. Any interaction you have with third-party sites is your own responsibility and is subject to their respective privacy policies.
Free kredit reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make significant changes, we will take the following steps:
Continued use of the free kredit platform after any changes to this Privacy Policy is considered your acceptance of the updated policy. We encourage you to review this page periodically and keep a copy for your personal records.
If you have any questions, concerns or complaints regarding how free kredit handles your personal data, we encourage you to reach out to us directly. Our data protection team is dedicated to ensuring your privacy rights are fully respected.
We are committed to responding to all privacy-related enquiries within a reasonable timeframe. For issues requiring more in-depth investigation, we will provide regular updates on the progress of your case.
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your country in accordance with applicable local laws.